Terms & Conditions

Terms & Conditions of Service

Welcome to Duttim. These Terms of Use (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. User Agreement

1.1. Acceptance of Terms

By accessing and using our website, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the site or products and services offered. If you do not agree to these Terms, you may not use our website or services.

1.2. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after any changes indicates your acceptance of the new Terms. We encourage you to review these Terms regularly for any updates.

2. Order Acceptance

2.1. Order Process

When you place an order on our website, you will receive an order confirmation email. This email is only an acknowledgment that we have received your order and does not constitute acceptance of your order.

2.2. Acceptance and Contract Formation

A contract between you and Duttim for the purchase of products is only formed when we send you a shipping confirmation email indicating that your products have been dispatched. We reserve the right to reject or cancel any order for any reason, including but not limited to product unavailability, pricing errors, product description inaccuracies, or suspected fraud.

2.3. Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but cannot guarantee changes once the order has been processed.

3. Pricing & Availability

3.1. Pricing

All prices displayed on our website are in SEK and are subject to change without notice. The price you are charged is the price at the time of your order, including any applicable taxes, fees, or shipping costs.

3.2. Availability

We strive to ensure that all items listed on our website are in stock and that product information is accurate. However, we cannot guarantee the availability of any item. If a product is unavailable after you place your order, we will notify you as soon as possible and offer a refund or replacement.

3.3. Pricing Errors

In the event of a pricing error on our website, we reserve the right to cancel any orders placed for the incorrectly priced item, even if you have received an order confirmation. If your order is canceled due to a pricing error, we will notify you and issue a full refund.

4. Prohibited Uses

4.1. Restrictions

You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:

Engaging in activities that could harm or disrupt the website, services, or the servers and networks hosting the site.
Using the website to harass, abuse, or harm another individual or entity.
Attempting to gain unauthorized access to any part of the website, other accounts, computer systems, or networks connected to the site.
Uploading or transmitting viruses, malware, or any harmful code.
Using any automated system, including but not limited to “robots,” “spiders,” or “offline readers,” to access the site in a manner that sends more request messages than a human could reasonably produce in the same timeframe.
Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

4.2. Violations of Terms

If we believe you have violated any of these restrictions, we may take any actions we deem necessary, including terminating your access to the website, removing offending content, or contacting law enforcement authorities.

5. Limitation of Liability

5.1. Disclaimer

To the fullest extent permitted by law, Duttim disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be error-free, secure, or uninterrupted, or that any defects will be corrected.

5.2. Limitation of Liability

Under no circumstances shall Duttim, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website, even if we have been advised of the possibility of such damages. Our total liability to you for any cause of action shall not exceed the amount you paid for the products in question.